About our customized bouquet services
HOOKOK is our crochet brand. All our products are 100% hand-crocheted. Every stitch and thread comes from the hands of our crocheter. Hope we can bring you the most sincere products!
Most of the products will be shipped within 5 business days. For the flower bouquets, we will process the order within one week. Once the order is ready, it will immediately be shipped to your destination. Shipping time is about 10 to 15 days.
If you need the product to reach your destination on time, please contact us via Email([email protected]). We offer expedited shipping which can be much quicker, only takes 7 days.
Once we have shipped your item, you will receive a confirmation email from us along with tracking numbers from our logistic partners.
Please contact us in time and we will modify the delivery address of your order before shipping.
Please note that we are unable to amend the delivery address for an order once it has been dispatched. You will need to contact the courier directly to do this.
All orders are shipped from China and delivery time depends on the destination of the order.
In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives.
Please email us ([email protected]) and we will discuss their vision, color preferences, and any other details they want to include.
Place the customized order we create especially for you. Pay with Paypal and we will start working on this project. We crochet items with careful attention to detail and quality craftsmanship.
We will send you an email once all the crochet work is done. Confirm the quality and shipping method. We will deliver your crochet gift soon.